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Privacy Policy

Introduction

At Rocqpool we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable laws.  This Policy includes personal information which may be processed using Artificial Intelligence (“AI”) technologies within in our products and services.

 

We strongly recommend that you read the entirety of this Notice to ensure you are fully informed about how we process and protect your personal information.

Who We Are

Rocqpool is the data controller responsible for your personal data. You can contact us using the contact page of this Website.

What Data We Collect

How We Use Your Data

We may collect and process the following types of personal data:

  • Identity Data: Name, email address, phone number

  • Technical Data: IP address, browser type, device information

  • Usage Data: Pages visited, time spent, interactions

  • Marketing Data: Preferences and opt-in status

We use your data to:

  • Provide and improve our services

  • Respond to inquiries and support requests

  • Send newsletters or promotional content (only if you opt in)

  • Comply with legal obligations

Legal Basis for Processing

Your Rights Under GDPR

Under GDPR, we process your personal data based on:

  • Consent: When you opt in to receive communications

  • Contract: When processing is necessary to fulfill a service

  • Legal Obligation: When required by law

  • Legitimate Interest: For improving services and website functionality

You have the right to:

  • Access your personal data including rectifying any inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • To exercise these rights, contact us using the contact page of this Website.

Data Retention

We retain your personal data for no longer than is necessary for the purposes outlined in this policy or as required by law.

Data Sharing and International Transfers

We do not sell your data. We may share it with Legal authorities as and if required.  If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Security Measures & Cookies

We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.  We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your data rights, you can contact us using the contact page of this Website.

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